Pullman Shanghai Jingan

High-end hotel, allocated room on executive level 26, extremely comfortable bed with good pillow options, quality towels and bathroom amenities. Close to exit 5 of the adjacent metro station; main hotel entrance is concealed down a lane way providing an exclusive feel; Extensive menu options at breakfast; reception team were wonderful, always very welcoming and courteous & offered late checkout which was gratefully appreciated (thank you!) Easy access to nearby Shanghai Railway Station if catching a long-distance train to/from Beijing or other cities.

My recent stay at Pullman Shanghai Jing'an was elevated by the outstanding professionalism and warmth of the front desk team. From the moment I arrived, I was greeted with genuine smiles and a seamless check-in process that set the tone for a memorable experience. A special mention goes to Mr.Moses who went above and beyond to ensure every detail was perfect. Not only did they swiftly accommodate my early arrival request, but they also provided insightful local recommendations (the hidden café on Nanjing West Road was a gem!). Their attentiveness extended to proactively arranging transportation and confirming my itinerary, showcasing true hospitality expertise. What truly impressed me was how the team remembered my preferences throughout my stay – from room temperature adjustments to daily breakfast reminders. Their multilingual skills and patience in answering questions about Shanghai's attractions further highlighted their dedication to guest satisfaction. The front desk embodies the essence of 5-star service: efficient, personalized, and delivered with grace. It’s rare to encounter such a cohesive team that turns a hotel stay into a feeling of being "home." Thank you for making my trip extraordinary – I’ll enthusiastically recommend Pullman Jing'an to colleagues and friends.

The Hotel is just a stone throw from the Shanghai Railway station, The Hotel is located literally 1 minute from the Exit 5 of the Shanghai Railway station (line 1). Restaurant is on both right and lefty hand side as you exit the Hotel. There is a digital mall right in front of the Hotel (look for it). From the airpoort take Line 2 (green colour) and change for the red line at People Square towards the north and stop at Shangai Railway Station and use EXIT 5. Good Hotel like it very much. Staff fantastic and good value. I salute the Management

The location close to Shanghai Railway Station makes it very convenient for catching trains to nearby cities, and the nearby metro exit helps with seeing Shanghai. Friendly and welcoming staff. Great breakfast with a wide range of local and international options. Spacious and comfortable room. We got a free upgrade upon arrival, which was a pleasant surprise!

The room was not satisfactory when I booked a suite but in no time at all they moved my rooms and I did not have to do anything. They also gave me a complimetary bowl of fruit. Also the breakfast service was much better. The gym was also really good. I like working out there.